Refund policy

Due to the digital nature of most products on our website, we do not offer refunds since files will be sent to your email immediately upon checkout. If you have an issue with a physical product or have any other return questions, please contact us at customerexperience@anitagoodesign.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If there is an issue with a digital download file, please reach out to the email above and let us know, we will do what we can to correct errors within reason. 

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on Discount Cards,  Purchases, sale items, or gift cards.